Privacy Policy for Crystal Divers Bali
Effective Date: March 11, 2025
1. Introduction
Crystal Divers is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website (crystal-divers.com) and interact with our services. By accessing our website, you agree to the practices described in this policy.
2. Information We Collect
Personal Data
“Personal Data” refers to any information that identifies an individual, whether directly or in combination with other information, including but not limited to name, contact details, medical information for diving safety, and course preferences.
When you interact with our website or contact us, we may collect the following personal information:
- Email Addresses
- Phone Numbers
We ensure transparency in handling your personal data and adhere to the following principles:
- Collection: We collect only necessary information for specific purposes, such as course registration, safety requirements, certification, and customer support.
- Use: Your data is used solely for the intended purposes, such as processing course bookings, contacting you about schedules, ensuring diving safety, and issuing certifications.
- Disclosure: We may share your data with trusted partners, such as certification agencies (e.g., PADI), dive instructors, and service providers assisting in course administration. We ensure that all partners maintain the confidentiality and security of your data. Additionally, we comply with legal requirements to disclose information to government or regulatory agencies if necessary.
Note: As bookings require direct phone interaction, no online booking is processed through the website.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to:
- Enhance user experience
- Analyze website traffic
- Provide functionalities (e.g., popups)
- Support Google tracking for analytics and advertising
Google Analytics and Advertising:
We use Google Analytics to understand how our website is accessed and used. Cookies associated with Google services also support our online advertising efforts, which target audiences in the US and the EU.
If you wish to review which cookies are set on your device, you can use your browser’s developer tools (typically accessible via F12 or right-clicking and selecting “Inspect”) and navigate to the “Application” or “Storage” tab.
3. How We Use Your Information
- Communication:
Your email address and phone number are used to contact you regarding inquiries, services, and support. - Marketing and Advertising:
We may use your data for marketing purposes, including running online ads and remarketing campaigns in compliance with applicable advertising policies and regulations. - Analytics:
Data collected via cookies and Google Analytics is used to understand website usage trends and improve our services.
4. Sharing Your Information
We do not sell or trade your personal information. However, we may share your data with trusted third-party service providers who assist us with:
- Website analytics (e.g., Google Analytics)
- Online advertising and remarketing
These third parties are contractually obligated to protect your data and use it solely for the purposes specified.
5. Data Security
We take reasonable measures to protect your personal information. However, please note that no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
6. Your Rights - Managing Your Data
Depending on your location and applicable laws (including GDPR for EU users and CCPA for US users), you may have the right to:
- Access your personal data
- Request corrections of any inaccurate data
- Request deletion of your personal data
- Object to or restrict certain processing activities
To exercise these rights, please contact us using the contact information provided below.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any revised policy will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
Crystal Divers
Email: [email protected]
Phone:+62 361 286737
Address: Jl By Pass Ngurah Rai, Gang Griya no 6, Sanur, Bali, Indonesia